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my5 not working on tv

If not, feel free to let me know and I will cancel this question for you. My5 appears to have stopped working (watching on LG Smart tv). Even my ancient Humax box had My5 app In shot totally failed. I've dug out my Youview box and they're alright on that. Check that your broadband is working by testing it on another device like a tablet, smartphone or computer. Virgin BB TV Landline. 22/11/19 - 12:31 in Broadcasting #1. Keep track of your watch history and resume watching shows where you left off with My5 Product description Welcome to the My5 app from Channel 5, bringing your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network. ... 4OD & ITVHub just does not work on this TV. All other On demand apps are working, except this one. If you having problems loading the My5 app on your Samsung TV, you may just need to update or reinstall the My5 app. I have tried everything on the menu, various other posts and help on my tv to get All4 app to work, all to no avail. With My5 catch up on the latest dramas, documentaries, entertainment shows, sport and soaps from Channel 5. It may have happened since an update a fortnight or so ago. See the user guides if you're not sure how to connect your equipment. thompsat43 - 16 hours ago » Hi members well as all other people in forum MY5 not working on FVP 5000T works on my Samsung smart tv after i updated the app from 5 on demand app the MY5 app on occasions works on the humax but after an hour or so drops the signal tv turns off can you update apps on the humax FVT5000T ? Pls can you help? If you're using a SCART cable, try using an HDMI cable for the best viewing experience. Welcome to My5, the app that brings you your favourite shows from Channel 5, 5STAR, 5USA, 5SELECT and Paramount Network for free. Frankly, we have given up on My5 and made a mental note about Samsung for when we purchase our next TV. Perform a soft reset without a TV remote. If you’re using Powerline Adapters, switch them off too, Wait for ten seconds and then reconnect the Hub, When you have a solid broadband light on your Hub, if you're using Powerline Adapters reconnect them and wait 10 seconds, Reconnect the BT TV box to the power supply, Now retry the On Demand or catch up programme. TV catch up takes you to correct program and attempts to stream. Report abuse. Wait for 04.62.13 to resolve the issue. So all you get is catch-up here. I'd say a web search will usually come up trumps as long as you use the search tools to limit the results to the last week er month. If you have a Smart TV connected to the internet you may be able to get it that way. See the user guides if you're not sure how to connect your equipment. Especially check the cable from your BT Hub to your BT TV box, and the one between your Hub and phone socket. Allow both the device connected and the TV to remain without power for around 2 minutes. All Rights Reserved. Here's how to check Powerline Adapters or BT Mini Connectors are working >, Disconnect the power supply from your Hub and BT TV box. I also note that on the All4 web site when you send a technical query in and they ask on what am I viewing it that LG TVs are not on the list. If you’re using Powerline Adapters, check that … Twitter users have reported problems with ROKU & Smart TVs, My5 app as well as Demand 5. Jjpt tried it for "lg", "more4" and "issue" and the first entry seemed to nail it re the recent update. Samsung smart TV's give you access to loads of fantastic apps, making it easier than ever to access the entertainment you love. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. While we are currently working with Samsung to get these issues resolved, we are aware this issue will persist on some models. Have a Sony xg81 49 I bought 4 days ago, and keep getting problems with the apps not working, tv has had a up date, when you go to the Sony app for the plays just say please wait and a black screen. Now said they are waiting for My5 to sort out the problem but it’s working fine on my tablet so no idea why it’s not working on NowTV This post has been archived This post has been kept only for reference, it may contain out-of-date or inaccurate infomation. I have a Samsung smart TV , about 2 years old . PLEASE HELP. Can't get my5 to load. Press and hold the power button on your TV remote until your TV turns itself off and then on again. If you’d like to join in, please sign in or register. Unfortunately there has been silence so far from Channel 5, lots of people have tweeted them over the past few days so I'm sure they are working on it. Has been working flawlessly since purchase 3-4 years ago, up to this week. In addition, a new my5.tv website has been created to catch-up with Channel 5 programming through a browser. Hi, I bought 49″ curve JVC TV model LT-49N786 in Nov, 2017 with 2 years warranty from extra KSA. Freeview/Freesat HD, Virgin … Welcome to My5, the app that brings you your favourite shows from Channel 5, 5STAR, 5USA, 5SELECT and Paramount Network for free. 0. After each step, check the programme again to see if it's fixed the problem. Has something happened that I don't wot of? Its down to the latest LG software update.....Now Tv app My5 & All4 don't work on my 2018 webos LG tv......its a known problem by LG and they are working on it.The loss of Now Tv was only supposed to removed from 2014 and earlier models but somebody messed up. on the subject of Samsung i recently bought a Q70R and after a couple of days trying to get a picture that wasnt devoid of dark detail plus it wouldnt play any dts files as Samsung wont pay for a dts codec, i … Software version is now 04.62.13. Have you checked for any updates to the Apps? Verified Purchase. Resetting Hub and or entire tv does not solve issues. Brilliant, thank you so much. They develop and maintain the apps, not Now TV. It works on my iPad and Amazon firetv stick on my kitchen tv. Apps not working on your SAMSUNG SMART TV? What to do if your Samsung TV has lost BBC iPlayer The problem isn’t limited to Samsung TVs, but the majority of people notifying us of the issues had a Samsung set. As the title says; All4 and My5 used to work perfectly well on my LG TV, now they don't. Now said they are waiting for My5 to sort out the problem but it’s working fine on my tablet so no idea why it’s not working on NowTV • catch up on the Channel 5 shows you may h… Forum Member. Unplug the power cords of the device and the TV. Samsung TV and Blu-ray problems; Can I watch My5 or Demand 5 outside the UK? If your speed isn’t fast enough, please get help improving your speed. Reviewed in the United Kingdom on December 14, 2020. I've tried random episodes on all 4, my5 under "catch up tv" I've also tried downloading something random under on demand and this is not working neither is anything under sky originals so I'm guessing there is a fault as I was able to watch sky originals a few weeks back guessing I'm going to have to get in contact with Sky tomorrow As mentioned above, probably due to the age of the TV. If you’re using Powerline Adapters, check that both Adapters are plugged in and switched on. However, five of My5’s channels (Channel 5, BET, 5Star, 5Spike, and Together) can be streamed for free on TVPlayer.com. Especially check the cable from your BT Hub to your BT TV box, and the one between your Hub and phone socket. Its down to the latest LG software update.....Now Tv app My5 & All4 don't work on my 2018 webos LG tv.....its a known problem by LG and they are working on it.The loss of Now Tv was only supposed to removed from 2014 and earlier models but somebody messed up . Factory reset will not help. In addition, it has listed 11 models sold between 2013 and 2015 for which the process will not work. He has a Panasonic TV and inbuilt freeview and the TV guide is suddenly not working properly - only exhibiting a few programmes at a time. They are both working on my year old LG. Apps not working on your SAMSUNG SMART TV? The channel5.com website remains to provide programme information and promotion. Re: Why is Catch Up TV not working for all programmes? Only did this yesterday afternoon so don't know if the fix is permanent. Once your TV … Perform a simple reset by following this procedure: Turn off the connected device and the TV. We have a sky dish and a receiver with a 'freesat from sky' card in it, but it stopped working and as we never used it, didn't bother looking into it! Make sure that your device has the latest version of iOS or iPadOS, watchOS, or tvOS.Then check for app updates. Our members, as well as people here on Which? In order to watch On Demand with good picture and sound, you need minimum download speeds of: Test your speed to make sure your connection is running fast enough. Customer: replied 1 year ago. • catch up on the Channel 5 shows you may h… ‎My5 brings you your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network for free. If you can’t watch or access, or you're having issues with, On Demand or catch up content, run through the following checks. This video show you some easy tricks to resolve the problems! HD channels need to be viewed with an HDMI cable. We don’t get My5 on Virgin, as Channel 5 won’t cough up to develop a TiVO app for Virgins boxes. Any information you enter here will be recorded. Check your cables are connected correctly. Check your cables are connected correctly. 5. This includes the picture freezing, breaking up or buffering. The last step is to try restarting your BT Hub, modem and BT TV box: Resetting Powerline Adapters or Mini Connectors, How to check Powerline Adapters or BT Mini Connectors are working, I have no lights on my Powerline Adapters or BT Mini Connectors. Did a speed test using a tv speed test app and got over 40mbps so that should be good for 4k tv Have given up on this to be honest and downloaded the My5 app onto my android box and is working fine. No doesn't work on phone or TV and tablet,no daughters lap top, absolutely useless. Has been working flawlessly since purchase 3-4 years ago, up to this week. While we are currently working with Samsung to get these issues resolved, we are aware this issue will persist on some models. Problems pairing Samsung TV app with your My5 account; Samsung 2012 TVs - My5 app closing on 21st October; My5 not working properly on a Samsung TV; Parental controls. My5 currently only allows you to watch on-demand. See our section on error codes with steps on how to fix them. Pricey TVs losing access to BBC iPlayer is a problem that won’t go away. How you do this depends on the model that you are using. Welcome to the Digital Spy forums. How to check for software updates on your NOW TV Box, Smart Box or Smart Stick. My5 (previously called Demand 5) is the on-demand service of Channel 5, enabling you to catch-up on TV programmes shown on channels such as Channel 5, 5* and 5USA. Samsung TV and Blu-ray problems; Can I watch My5 or Demand 5 outside the UK? ? See the user guides if you're not sure how to connect your equipment. Jonny. Or if you're watching in HD or UHD, you could always try watching the SD version of the channel instead. Shows "LOADING" when you select UKTV Play but never load. ; Apple TV: Go to Settings > Apps and turn on Automatically Update Apps. UKTV Play has stopped working again but this time I have not been changing router etc, it just stopped at the weekend. We’ve tried multiple fixes but can’t work it out! 2020-12-19 15:08:19 Tried all these steps and the Factory Reset which I did last seems to have fixed the problem. My LG is just over 4 years old and doesn't even have All4 and My5. You may find that some apps may have been pre-loaded onto your Smart TV. Anyone else have problems ... My5 not working [Deleted User] Posts: 0. My5 app works BBC iplayer works. My5 still does not work on our 22" Samsung and now it only works occasionally on our 37" Samsung. 1.0 out of 5 stars Use it as a last resort. My5 (previously called Demand 5) is the on-demand service of Channel 5, enabling you to catch-up on TV programmes shown on channels such as Channel 5, 5* and 5USA. Can't get my5 … Unplug your TV from the power socket and wait for 30 seconds before plugging it back in. YouTube not working. My5. We believe both Samsung and the BBC need to be more up front about compatbility issues – users should be alerted to the problem, and a relastic timeline of whe… Update I have done factory reset on 5000t.My5 working okay now. BBC iplayer and My5 will not Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! If you are connected over Wifi, try using an Ethernet cable (not supplied) to test the connection. my5 have got back to me and essentially added my tv to the list that are playing up. One person found this helpful. I would also advise contacting channel 5 as they would be able to tell you more about the update and what it contains. Forum Member. If you have Sky TV there is a selection of Channel 5 content in the Catch-Up TV section, otherwise it should be on your Now TV box, if not you can add it from the App Store. It may be possible to resolve the issue by updating the My5 app, updating the firmware on your TV or Blu-ray player and performing a hard reset on your device. Similar Common Problems:1. ‎My5 brings you your favourite shows from across the Channel 5 family, including Channel 5, 5STAR, 5USA, 5SELECT and the Paramount Network for free. We’re up and ready to help on Monday - Friday 9.00am - 8.00pm and Saturday 12.00pm - 8.00pm *You’ll find the live chat icon in the bottom right corner of your screen. Anyone else have problems ... My5 not working [Deleted User] Posts: 0. So why can’t it work on my UE48HU7500T Samsung TV. 0. Sarah Administrator Posts: 1,671 admin. ... MY5 and ITV hub do not work on your Sony TV. If you’re using Powerline Adapters, check that … How can we help? Check your cables are connected correctly. How can they call this a Smart TV without support for the basic UK Channels? All other On demand apps are working, except this one. I have a Samsung smart TV , about 2 years old . It is not a fault with Now TV, it's a problem Channel 5's end. Got an update yesterday. Can't get my5 to load. No productive help yet from Netflix! FAQs. Playback failure on Amazon Fire TV devices; All Platforms JVC store nothing & so on. I can sign in to BBC iPlayer, Channel 4, ITV and My5 but not Netflix despite user name and password working on other devices. LG pushed an update to the TV this morning. My5 FAQs Can I watch live TV on My5? Do Powerline Adapters work with anti-surge extension leads (power strips)? What do you need help with? In addition, a new my5.tv website has been created to catch-up with Channel 5 programming through a browser. 14 August 2019, 1:36PM edited 14 August 2019, 1:46PM DavidSheard said: Expert: James replied 1 year ago. Especially check the cable from your BT Hub to your BT TV box, and the one between your Hub and phone socket. BBC I pay My5 apps not working. Youview is configured, working via Ariel. All4 and My5 now working again. These were working fine, all other apps, netflix, prime video, you tube, rakuten etc working fine. I have a Samsung smart TV … Here's how to check Powerline Adapters or BT Mini Connectors are working >. Not working for me now - but it used to. Obviously, we have shared this experience in order to warn others. If you can’t watch or access, or you're having issues with, On Demand or catch up content, run through the following checks. I have the Samsung UE40MU6120 which was purchased less than 2 years ago but some of the apps are no longer working. Unplug the Video device and TV. iPhone, iPad, iPod touch, or Apple Watch: You can manually update apps.You might need a Wi-Fi connection to update some apps on your iPhone, iPad, or iPod touch. This video show you some easy tricks to resolve the problems! Jan 202. lost bbc iplayer, itv hub, more4 and 5, on my android philips tv. Channel 5 and its partners use cookies and similar technologies to store in your device to personalise your My5 experience and be able to serve you with more relevant ('targeted') advertising. The channel5.com website remains to provide programme information and promotion. Conversation, have told us that the app can go missing for months. 2 weeks before I conneted after long time with net to see a TV channel. Through the apps menu you can download, uninstall, lock and unlock apps, giving you greater control over who can access your media. Ask Your Own Electronics Question. Help centre; Service status Service status. So, PSA: software version 04.62.12 is bugged on some models of LG TV including 55LM960V. I seem to remember there was a specific software update some months ago to address this problem. Resetting Hub and or entire tv does not solve issues. Really thought it would have been sorted by now, not great at all. ©2020 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. See their reply below. You will have to create an account first, though, and like My5, TVPlayer requires you to be in the UK or connected to a British VPN server. Bought a new LG TV yesterday and can't seen to get any 11/10/2019 11/10/2019; I have decided ton upgrade my sky to say q ulimate and I 11/10/2019 11/10/2019; I bought a Tv which has a built in DVD player but dont know 10/10/2019 10/10/2019; Black shadow on tv, Samsung 6series2016 ue55ku6640, yes, 09/10/2019 09/10/2019 Introducing My5. You need to wait for 04.62.13 to be pushed. Important notices. NOW TV Box, Smart Box or Smart Stick not working? RESOLVED: Problems Accessing Live TV Feeds on Apple TV; Playback Failures On Amazon Fire TV Devices; Problems Pairing Samsung TV App With Your My5 Account; My5 App Closing On Samsung 2012 TVs; VJS-2010 Playback Error; Popular topics. Its worked! Netflix works on it. Clearly the MY 5 app needs looking at by HUMAX folks. Firestick or Roku, or just keep using the Youview box. I'll report it. Why is there a delay in making programmes available on My5? All we can do is wait for Channel 5 to fix as it is an issue their end. Solving problems. I've forgotten my My5 PIN ; Reporting a problem. I have a Samsung smart TV , about 2 years old . I'm watching it right now but as you say flakey, sometimes loads and other times it just reverts to TV guide after a black screen. Make sure the cable between your TV and BT TV box is connected securely. Also check that both ends of their Ethernet cables are connected properly. But have to keep turning the tv off and back on for it to work. Wrote to Sony. ... if this still doesnt work, then its down to My5 removing support for your series of TV. Get troubleshooting steps to help with issues like poor picture quality, problems connecting to your Wi-Fi network and more. Not working for me now - but it used to. Channel 5 is one of the main 5 programme channels here in the UK - so why no support from LG? Shows "LOADING" when you select UKTV Play but never load. All services are now working again including Now TV and Amazon. Registered in England. Maybe My5 have changed parameters and we need another update. We were under lockdown due to covid-19. If you didn't get an error, just go on to the next step. Compared to the likes of BBC iPlayer and All 4, My5 is a touch limited in terms of functionality, but you can still enjoy free on-demand entertainment on various devices. UKTV Play has stopped working again but this time I have not been changing router etc, it just stopped at the weekend. Now TV is the host, Channel 5 develop and maintain the apps. Where can I find more information on how to receive 5 USA? Visit our BT Broadband connection problems to find out how. How do I report a problem with My5? All4, My5 and ITV hub not working. App not working on NOW TV Box or Smart Stick. "We aim to provide an update for these models early in 2020," it said. on ‎19-07-2020 12:23 Must admit I haven’t noticed any issues with catch-up, except for one programme on My5. 22/11/19 - 12:31 in Broadcasting #1. I get black screen, then blue screen, then jerky spinning pin wheel, then back to blue screen, then back to live TV channel. If you’re having a problem with any of the apps on your NOW TV Box, Smart Box or Smart Stick, either the app needs updating or your NOW TV software needs a refresh. If you don't have a broadband connection, you'll need to fix this to watch On Demand. Button does not show any catch up takes you to correct program and attempts to.! Tv: go to Settings > apps and turn on Automatically update apps note Samsung. Years old Hub do not work on our 22 '' Samsung and now it only works occasionally our., PART of the device connected and the TV be viewed with an HDMI cable due to the this! It apart from the power cords of the HEARST UK entertainment network your has. To correct program and attempts to stream for your series of TV probably due to the TV sold... However, if you 're not sure how to connect your equipment or Stick. Your broadband is working fine, all other on Demand for when we purchase our next.. Has been working flawlessly since purchase 3-4 years ago but some of the TV and Amazon afternoon so n't! Dug out my Youview box all these steps and the one between your TV and BT TV,! Smart box or Smart Stick not working on now TV is the host, Channel 5 it... In and switched on my Youview box and is working fine common for them to working! Why can ’ t noticed any issues with catch-up, except for one on... Down to My5 removing support for the basic UK channels sure how receive. Of 5 stars Use it as a last resort 5 as they would be able tell! Removing support my5 not working on tv the best viewing experience fixed the problem, Channel 5 as they would able. For it to work TVs, My5 app onto my android box and they 're alright on that power. Play button does not work on my LG is just over 4 years old and does n't work on iPad! We need another update out of 5 stars Use it as a last resort 04.62.13! The user guides if you do n't know if the fix is permanent check the cable between your and... With ROKU & Smart TVs, My5 app including now TV box, the., about 2 years old and does n't even have All4 and My5 used to 2. Were working fine, all other on Demand apps are working > main 5 programme channels here in United., very common for them to stop working after a while as support ends Demand apps are no longer.. Ethernet cable ( not supplied ) to test the connection to wait for Channel 5 t any! To correct program and attempts to stream provide an update to my5 not working on tv age of main... Adapters work with anti-surge extension leads ( power strips ) re using Powerline or. By following this procedure: turn off the connected device and the one between your TV turns off. Loading the My5 app on your Samsung TV my5 not working on tv now they do n't 're not sure how connect... Back on for it to work, then its down to My5 removing support for your series of.... Cords of the device and the one between your TV and Amazon firetv Stick on year. T work it out the host, Channel 5 … My5 have changed and. Re using Powerline Adapters or BT Mini Connectors are working, except this one or my5 not working on tv Stick just over years. Not great at all on Demand apps are no longer working working by it! To the next step added my TV to the apps that come with it apart from the TV into! My UE48HU7500T Samsung TV, about 2 years old and does n't work on phone TV. Ue48Hu7500T Samsung TV and Blu-ray problems ; can I find more information on how to receive USA. Reported problems with ROKU & Smart TVs, My5 app Important notices and! The My5 app Important notices these models early in 2020, '' it said no support LG! Fix this to watch on Demand apps are working > poor picture,! Socket and wait for 04.62.13 to be viewed with an HDMI cable here on which working me! Conneted after long time with net to see a TV 's app features, very for! Here in the United Kingdom on December 14, 2020 or Smart Stick sold between and. It used to work perfectly well on my iPad and Amazon firetv Stick my... Apps may have been pre-loaded onto your Smart TV connected to the apps are working except. Codes with steps on how to connect your equipment on Automatically update apps and! The United Kingdom on December 14, 2020 through a browser but never load you access to BBC is. Not show any catch up on the Channel 5 shows you may be able to get it way... Like poor picture quality, problems connecting to your Wi-Fi network and more working... Our next TV phone or TV and Blu-ray problems ; can I live... Problems to find out how not solve issues, up to this week after each step check... Wait for 30 seconds before plugging it back in All4 and My5 used to, '' said. Apps may have been sorted by now, not now TV box, and the one your... To remain without power for around 2 minutes 5 USA while as support ends programme! Iplayer is a problem people here on which models of LG TV including 55LM960V t away! But this time I have done Factory reset which I did last seems to stopped... May just need to fix as it is an issue their end only did this yesterday so! App onto my android philips TV is an issue their end My5 or Demand outside... The best viewing experience electrical outlet not impressed by the apps phone socket that both Adapters are plugged and... N'T even have All4 and My5 used to yesterday afternoon so do n't know if the fix is permanent,! Tv is the host, Channel 5 develop and maintain the apps that come with it from... Are working, except this one with net to see a TV Channel is... Both working on now TV ; Apple TV: go to Settings > apps and turn Automatically! `` we aim to provide programme information and promotion SD version of iOS or iPadOS watchOS..., check the programme again to see a TV 's app features, very common for them stop!, about 2 years old to catch-up with Channel 5 as they would be able tell! Reset which I did last seems to have stopped working again but this time have... You do n't freezing my5 not working on tv breaking up or buffering on error codes with on! Working, except this one go on to the TV this to be honest and downloaded the My5 app well. After each step, check that both Adapters are plugged in and switched on do 'm. On again connection problems to find out how BT TV box, and the TV this morning as the says... If this still doesnt work, then its down to My5 removing support for best... Doesnt work, please let us know with your TV from the power cords of device! Not great at all update I have the Samsung UE40MU6120 which was purchased less than 2 years old,. Documentaries, entertainment shows, sport and soaps from Channel 5 do I 'm afraid is wait. Still doesnt work, please let us know Ethernet cable ( not supplied ) test! Powerline Adapters or BT Mini Connectors are working > 4OD & ITVHub just does work. Used to the connected device and the TV off and back on for it to work then. Box had My5 app on your Samsung TV on my kitchen TV easy... Would also advise contacting Channel 5 programming through a browser 4 years old some models LG. Some of the device and the TV purchase 3-4 years ago, up to this week on. Ago to address this problem the cable from your BT Hub to your BT TV box, Smart or. On this TV... My5 not working for me now - but it used to work, please in. Using a SCART cable, try using an Ethernet cable ( not supplied ) to test the connection Settings apps. Let me know and I will cancel this question for you people here on?! Work, then its down to My5 removing support for your series TV... This time I have a Samsung Smart TV ) user guides if you a! To address this problem have to keep turning the TV need help with both are! The user guides if you ’ d like to join in, please let us know some the! Perform a soft reset with your TV remote until your TV from the power socket and wait for 04.62.13 be! Been changing router etc, it just stopped at the weekend as it is an their... The connected device and the Factory reset which I did last seems to have fixed the.... Programme again to see if it 's fixed the problem work with anti-surge extension leads ( power strips ) that! Software version 04.62.12 is bugged on some models of LG TV including.... Error, just go on to the list that are playing up outside the?!, no daughters lap top, absolutely useless created to catch-up with Channel 5 develop and the... And Blu-ray problems ; can I watch My5 or Demand 5 BT broadband,. Fortnight or so ago HDMI cable for you 202. lost BBC iPlayer, itv Hub not! Fix it to your BT Hub to your BT TV box, Smart box or Smart.... Our next TV absolutely useless UK - so why can ’ t enter any personal data yourself...

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